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Connect Slack for Incident Collaboration

Slack is where most modern engineering teams communicate during incidents. By connecting Relvy to Slack, you bring intelligent debugging and automated investigation capabilities directly into your incident response workflow — no context switching required.

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Why Integrate Slack?

Slack integration enables teams to:

  • Operate Relvy directly from Slack using natural language prompts
  • Investigate alerts without leaving the incident response channel
  • Automatically respond to alerts from systems like Datadog and others
  • Collaborate around Relvy’s findings within the same thread where discussions are happening

Relvy becomes a hands-on debugging assistant inside Slack, helping on-call engineers triage and resolve incidents faster.

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Connecting Relvy to Slack

To set up the integration:

  1. After configuring the datasets and dashboards, expand the section “Connect Slack”

  2. Click the Slack button.

  3. Choose the appropriate workspace and authorize Relvy to:

    • View users and channels
    • Post messages
    • Respond to prompts

  4. Click Allow to complete the integration.

Relvy will now be available as a Slack app in your workspace.

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Using Relvy Inside Slack

Once connected, you can use Relvy in Slack in several powerful ways:

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➤ Prompt-Driven Investigation

Engineers can invoke Relvy with a natural-language prompt like:

@Relvy AI investigate high latency in web server

Relvy will pull relevant metrics, logs, events, and traces, and respond with a structured analysis — all inside the Slack thread.

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➤ Investigate Alerts Automatically

Add Relvy to any channel receiving alerts from observability tools.

When an alert is posted:

  • Relvy can automatically investigate the alert (if auto-investigation is enabled). Use command /auto-investigate to enable it.
  • Or, a team member can manually select an alert and prompt Relvy to analyze it. Invoke @Relvy AI in the alert thread.

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➤ Results in Context

Relvy replies in the same Slack thread where the alert was posted

Responses include:

  • Link to Relvy investigation for details
  • High level summary of investigation from each data modality - logs/dashboards/events etc.
  • Root cause hypotheses

This enables immediate, informed decision-making without switching to another tool.

To get the most out of Slack integration, consider adding Relvy to:

  • Production alerting channels
  • On-call rotation channels
  • Incident command rooms
  • Engineering team channels where investigations typically start

With Slack integrated, Relvy becomes a real-time incident assistant — embedded into your team’s natural workflow, responding to alerts, collaborating in context, and guiding your team to resolution faster than ever.